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Heaven Hotel Playa del Carmen, Playa del Carmen
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Key details
About the Hotel
Av. Xcalacoco Manzana 022 Lote 55-1, Predio Los Matorrales,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Heaven Hotel is a 3-star aparthotel located in Playa del Carmen, Mexico. It features comfortable facilities designed for a quiet and safe stay. Notable amenities include an outdoor swimming pool and easy access to popular beaches.
Location
The hotel is just 6 miles from Aeropuerto de Playa del Carmen and 5 miles from ADO International Bus Station. Its location allows guests to explore nearby attractions, including Playa del Carmen Main Beach and Maroma Beach. Guests can enjoy the natural beauty of the area and access local excursions easily.
Rooms
The hotel offers 20 air-conditioned accommodations with a variety of amenities. Each apartment features a kitchenette, including a refrigerator, microwave oven, and coffee maker. Many units also include two bathrooms and a spacious dining area. Amenities like a Smart TV and a washer/dryer further enhance the comfort of the stay.
Eat & Drink
Guests have access to a kitchen in each apartment, equipped for self-catering with cookware and kitchen utensils. The surrounding area offers numerous local dining options for those wishing to explore. In-room dining facilities include a dining table for convenience.
Leisure & Business
Heaven Hotel provides a range of leisure facilities, including an outdoor swimming pool and a children's pool. A terrace is available for relaxation, and the hotel ensures safety through features such as fire extinguishers and smoke detectors. A 24-hour front desk is also on hand to assist with any guest needs.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“The apartment was incredibly spacious with two bedrooms and a living area, providing the perfect setting for my family to relax.” view full review
Excellent Shower Pressure
“The shower had amazing water pressure, making for a refreshing and invigorating start to each day of our stay.” view full review
Well-Stocked Kitchen
“The kitchen was well-equipped, allowing us to easily prepare meals and enjoy family time together.” view full review
Relaxing Pool Area
“The pool was pristine and well-maintained, providing a peaceful oasis to unwind after a busy day.” view full review
General
No smoking on site
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Elevator
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Dryer
Cookware/ Kitchen utensils
Services
Housekeeping
Laundry
Dining
Picnic area/ Tables
Children
Children's pool
Spa & Leisure
Outdoor swimming pool
Sun terrace
Garden area
Shallow end
Room features
Free Wi-Fi in rooms
Air conditioning
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Washing machine
Self-catering
Dryer
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
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Location
Av. Xcalacoco Manzana 022 Lote 55-1, Predio Los Matorrales,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
Av. Xcalacoco Manzana 022 Lote 55-1, Predio Los Matorrales,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
Beach
Xcalacoco
1.1
mi
Beach
Grand Coral Beach Club
1.4
mi
Beach
Point Esmeralda
1.7
mi
Punta Venado
1.6
mi
152 Calle Quinta Avenida
Quinta Avenida
3.7
mi
Carr Federal Mza 20 Lt 02
Go Natural Explorers
1.6
mi
Calle 88 Norte
Playa Publica 88
2.0
mi
Cancun-Tulum Highway
Punta Venado Bike Park
2.0
mi
Playa del Carmen
Xca-Ha Park
1.9
mi
Gallery
Galeria Luis Sottil
2.2
mi
Gallery
Amate Gallery
2.2
mi
Carretera Federal Tulum Km 244 A 5 Kilometros Del Cenote Dos Ojos
Cenote Misterio Maya
2.6
mi
Carretera Chetumal - Puerto Juare Playa del Carmen
Xavage Park by Xcaret
2.7
mi
5ta Avenida Via 38 Building next to ACACAO
La 5ta Hacienda
2.9
mi
Albatros
Martina Beach Club
2.8
mi
Gallery
Tierra Huichol
2.9
mi
Autopista Nuevo Xcan-Playa del Carmen Km 3.2
Chanolandia
2.7
mi
Av.10 Manzana 144
The Union
2.9
mi
Beach
Shangri-la's Beach
2.9
mi
Shangri-la Caribe Beach Village Resort
3.0
mi
Mall
Plaza Las Americas
3.1
mi
Gallery
La Galeria de Playa Art Gallery
3.2
mi
Avenida entre 24 y 34 calles 5a
Caminarte
3.2
mi
Carretera Federal Km 104 Playa de Akumal
Galeria Lamanai
3.3
mi
Casinos
Winpot Playa del Carmen
3.1
mi
Avenida Central Between Av. 115 norte y Av. 125 norte
SAYAB Planetario de Playa del Carmen
3.3
mi
Gallery
Riviera Art Gallery
3.4
mi
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
3.4
mi
Golf Course
Grand Coral Golf Riviera Maya
3.7
mi
Nearby
Calle Xcalacoco North of Playa del Carmen
Playa
1400 ft
Restaurants
El Jardin del Arte
7.8
mi
Carretera Federal km 95 N_ 307 Selvamar
La Brasserie
3100 ft
El Limonar 1 Dentro del Hotel The Fives
Oka - Sushi Bar
3100 ft
Predio El Limonar fraccion 2
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
Great location
Clean rooms
Limited breakfast options
Wi-Fi not included
8.4/10
Great
Rooms
8.2
Location
9.4
Service
8.0
Dining
5.2
Guest reviews
8.4/10
based on 5 reviews
9.2
9.2/10based on 486 reviews
Melvin
United States of America,
January
2025
7.4/10
I had a lovely stay at the hotel, which is nestled in a quiet neighborhood yet conveniently near a small supermarket and several restaurants. The rooms were quite spacious and offered a comfortable experience, but there were some minor issues that could be improved. I appreciated the nice amenities available, but I feel the dining options, especially for breakfast, could be enhanced. Overall, the value for money is solid, despite a few small drawbacks.
Rooms
8.0
The rooms were spacious and comfortable, making it easy to relax after a long day.
Service
7.0
The service was efficient, though not overly attentive, which made the stay pleasant but could improve with more personalized touches.
Location
9.0
The hotel is in a quiet neighborhood, conveniently located near a small supermarket and about seven little restaurants, which added a lot of practicality to our stay.
Dining
6.0
Breakfast was adequate, but I would have liked more variety in the options available each morning.
Facilities
7.0
The hotel's amenities are nice, but I wish there were more entertainment options or activities available on-site.
John
United States of America,
January
2025
7.6/10
I had a lovely stay at this hotel! It's situated in a peaceful neighborhood, just a short walk away from the beach and several small restaurants. The rooms were cozy and well-kept, making it a comfortable retreat. However, I found the dining options to be somewhat limited, which could use some improvement. Overall, the hotel offered great value for money.
Rooms
8.0
The rooms were cozy and well-kept, providing a comfortable retreat.
Service
9.0
The service was attentive and helpful, which made my stay even better.
Location
9.0
The hotel is located in a peaceful neighborhood, just a short walk from the beach and several small restaurants.
Dining
5.0
I found the dining options to be somewhat limited, which could use some improvement.
Facilities
7.0
The facilities were nice and well-maintained, although there could be more variety.
Jeremy
United States of America,
December
2024
7.2/10
I had a pleasant stay at this hotel, which is conveniently located near small restaurants and a supermarket. The rooms were spacious and comfortable, providing a nice retreat after a day out. While the service was satisfactory, it didn’t stand out as exceptional. The dining was a bit of a letdown, especially the breakfast, but overall, I felt the hotel offered good value for money.
Rooms
8.0
The rooms were spacious and comfortable, making for a great retreat after a day out.
Service
7.0
The service was satisfactory, though it didn’t stand out as exceptional.
Location
9.0
The hotel's location is very convenient, surrounded by several small restaurants and just a short walk to the beach.
Dining
5.0
The dining experience was a bit disappointing, especially the limited breakfast options.
Facilities
7.0
The hotel had satisfactory facilities, but nothing particularly noteworthy.
Evelyn
United States of America,
September
2024
8.0/10
I had a wonderful stay at this hotel! It's conveniently located near a small supermarket and just a short walk from several tasty restaurants. The rooms were clean and cozy, making for a relaxing experience. On the downside, the dining options could use some improvement, as breakfast was a bit lackluster. Overall, the price was quite reasonable, but I wish the Wi-Fi had been complimentary.
Rooms
8.0
The rooms were clean and cozy, providing a comfortable stay.
Service
9.0
The staff was very accommodating and helpful throughout my stay.
Location
10.0
The hotel is perfectly located near a small supermarket and close to several great restaurants, plus it's just a stone's throw from the beach.
Dining
5.0
Breakfast options were limited and could use more variety to enhance the dining experience.
Facilities
8.0
The hotel has a nice pool area that is well-maintained and enjoyable.
Great location
Limited breakfast options
George
United States of America,
July
2024
8.2/10
I had a great time at this hotel, with clean and comfortable rooms and a welcoming atmosphere. The location is perfect, situated near the beach and a variety of small restaurants, making dining out easy. However, I did find the breakfast options to be somewhat limited, which was a bit disappointing. Overall, it was a good value for money, but I wish Wi-Fi was included in the price.
Rooms
9.0
The rooms were absolutely clean and offered a comfortable space to unwind after a long day.
Service
8.0
The staff was warm and very welcoming, making me feel right at home throughout my stay.
Location
10.0
This hotel is in an ideal spot, just a short walk from the beach and close to a few small restaurants. I loved having so many dining options nearby.
Dining
5.0
While the dining experience was decent, the breakfast options left something to be desired for my taste.
Facilities
9.0
The pool area was well-maintained, providing a nice retreat for relaxation during the hot afternoons.